Title: Vice President and Chief Claims Officer
Office Phone: (919)462-9730 x64712
Email Address: [email protected]
Favorite Charity: The Salvation Army
Favorite Customer Programming Area: Resident Camps
Interests: Sports of All Kinds, Running, NC State Fair
Jody received his degree in Risk Management & Insurance from Appalachian State University. Having graduated from App State, Jody joined Auto-owners Insurance in Raleigh—first as a field rep, and then as a branch manager.
He joined Redwoods in 2011, first as a Liability Adjuster, then Claims Director before eventually becoming our Chief Claims Officer in 2017. Jody says he originally gravitated toward Claims because this is where you get to serve people when they actually need your help. At Redwoods, however, he was struck by the fact that service is infused into the culture of the entire company. This allows the Claims department to pursue outcomes that are genuinely fair to all concerned—not just what is best for the immediate bottom line of the company. It also allows our team to bring their full humanity and empathy when responding to each claim. Jody is also leading our new business growth efforts within the Boys & Girls Clubs space, where he is actively working to shape our offering to meet the specific needs of our Club customers.
Outside of Redwoods, Jody is a husband to Paige, and father to two children, Lyla and Molly. He serves as Chairman of the Finance Committee at his church, enjoys distance running and is more than a little obsessed with the NC State Fair.