Mission First is all about change.
We all know that change is hard. Many employers think this is because people are resistant to change or just lazy. When a change initiative fails, it's actually more likely due to confusion or a lack of knowledge of what to do, rather than refusal to do so.
In the book, Switch: How to Change Things When Change is Hard, by Chip and Dan Heath, the
authors describe human motivation as an
elephant being driven by a rider. The Elephant
represents the emotional side -- passion, drive and
empathy -- and can be distracted by temptations and shrinks at big challenges. The Rider is the analytical side -- planning and long-term thinking -- and can be weakened by over-thinking and decision-making paralysis. As you can imagine, a rider could have a tough time controlling an elephant, and you can see why change can seem impossible.
The keys to making change happen are laid out in the Switch framework below.
Hover over the text to learn more about the steps involved.
Direct the Rider. |
Find the Bright Spots
|
Script the Critical Moves
|
Point to the Destination
|
Motivate the Elephant. |
Find the Feeling
|
Shrink the Change
|
Grow Your People
|
Shape the Path. |
Tweak the Environment |
Build Habits
|
Rally the Herd
|