Mission First is all about change.

We all know that change is hard. Many employers think this is because people are resistant to change or just lazy. When a change initiative fails, it's actually more likely due to confusion or a lack of knowledge of what to do, rather than refusal to do so.

In the book, Switch: How to Change Things When Change is Hard, by Chip and Dan Heath, the authors describe human motivation as an elephant being driven by a rider. The Elephant represents the emotional side -- passion, drive and empathy -- and can be distracted by temptations and shrinks at big challenges. The Rider is the analytical side -- planning and long-term thinking -- and can be weakened by over-thinking and decision-making paralysis. As you can imagine, a rider could have a tough time controlling an elephant, and you can see why change can seem impossible.

The keys to making change happen are laid out in the Switch framework below.

Hover over the text to learn more about the steps involved.

Direct the Rider.

 

Find the Bright Spots


 

Script the Critical Moves


 

Point to the Destination


Motivate the Elephant.

 

Find the Feeling

 

 

Shrink the Change


 

Grow Your People


Shape the Path.

 

Tweak the Environment


 

Build Habits


 

Rally the Herd


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