Report General Liability, Auto, and Property Incidents
Timely reporting is critical in helping to begin the healing process. That’s why our response team is available 24/7 to assist you in the event of an emergency.
Please use our online incident form to report General Liability, Auto, and Property incidents.
For customers running programs in remote areas without reliable access to the internet, please use this paper form as needed.
Reminder: Workers’ Compensation claims are submitted through a different process. Click here to report a WC incident.
How to Report
Liability / Auto / Property Incidents
Report all major incidents or emergencies to Redwoods immediately via phone at:
Phone (Daytime, 8:30am-5:00pm EST M-F): 800-463-8546
Phone (After Hours/Weekends/Holidays): 877-590-4678
Workers’ Compensation Incidents
Phone: 1-800-690-5520
Fax: 1-877-622-6218
Email: crumandforsternol@cfins.com
What to Report
Major Incidents
Report to Redwoods immediately via phone at:
Phone (Daytime, 8:30am-5:00pm EST M-F): 800-463-8546
Phone (After Hours/Weekends/Holidays): 877-590-4678
Major incidents include:
- Death or life-threatening injury
- Medical events such as cardiac arrest
- Alleged sexual abuse or physical abuse
- Aquatic events that require oxygen, CPR, rescue breathing or AED
