Report General Liability, Auto, Property and Directors & Officers’ Incidents
Timely reporting is critical in helping to begin the healing process. That’s why our response team is available 24/7 to assist you in the event of an emergency.
Please use our online incident form to report General Liability, Auto, Property and Directors & Officers’ incidents.
For customers running programs in remote areas without reliable access to the internet, please use this paper form as needed.
Reminder: Workers’ Compensation claims are submitted through a different process. Click here to report a WC incident.
How to Report
Liability / Auto / Property Incidents
Report all major incidents or emergencies to Redwoods immediately via phone at:
Phone (Daytime, 8:30am-5:00pm EST M-F): 800-463-8546
Phone (After Hours/Weekends/Holidays): 877-590-4678
Workers’ Compensation Incidents
Phone: 1-800-690-5520
Fax: 1-877-622-6218
Email: crumandforsternol@cfins.com
What to Report
Major Incidents
Report to Redwoods immediately via phone at:
Phone (Daytime, 8:30am-5:00pm EST M-F): 800-463-8546
Phone (After Hours/Weekends/Holidays): 877-590-4678
Major incidents include:
- Death or life-threatening injury
- Medical events such as cardiac arrest
- Alleged sexual abuse or physical abuse
- Aquatic events that require oxygen, CPR, rescue breathing or AED
